Retention Executive

**Job Summary**: **Key Responsibilities**: - Engage with existing customers to understand their needs and concerns. - Provide timely and effective solutions to ensure high customer satisfaction. - Identify reasons for cancellations or dissatisfaction and implement corrective measures. - Promote product features and offers to encourage renewals or continued...

The Retention Executive is responsible for developing and maintaining customer relationships to ensure customer loyalty and retention. This role will be responsible for analyzing customer data, identifying trends, and acting on opportunities to improve customer engagement and satisfaction. The Retention Executive will play an integral role in ensuring...

Executive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...

Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers **over phone calls**, manage their contract...

Retention Marketing Manager(Adjustable: Executive / Specialist based on experience)Location: NoidaDepartment: MarketingReports to: Head of Marketing / Growth HeadJob Objective:Drive customer retention and repeat purchasesIncrease customer lifetime value (CLTV)Execute personalized lifecycle marketing campaigns across channelsKey Responsibilities:Hold over...

Retention Marketing Manager(Adjustable: Executive / Specialist based on experience)Location: Noida Department: MarketingReports to: Head of Marketing / Growth Head🔹 Job Objective:Drive customer retention and repeat purchasesIncrease customer lifetime value (CLTV)Execute personalized lifecycle marketing campaigns across channels🔹 Key...

Retention Marketing Manager (Adjustable: Executive / Specialist based on experience) Location: Noida  Department: Marketing Reports to: Head of Marketing / Growth Head Job Objective: Drive customer retention and repeat purchases Increase customer lifetime value (CLTV) Execute personalized lifecycle marketing campaigns across channels Key...

Retention & Lifecycle Marketing ManagerLocation: NoidaType: Full-timeExperience: 4–6 yearsWhat You'll Do• Own retention campaigns end-to-end: build, execute, and optimize journeys across email, WhatsApp, push, SMS, and in-app.• Create segmentation and cohorts (new, active, dormant, high-value, churn-risk) and run targeted campaigns.• Improve repeat...

Retention & Lifecycle Marketing ManagerLocation: NoidaType: Full-timeExperience: 4–6 yearsWhat You'll Do• Own retention campaigns end-to-end: build, execute, and optimize journeys across email, WhatsApp, push, SMS, and in-app.• Create segmentation and cohorts (new, active, dormant, high-value, churn-risk) and run targeted campaigns.• Improve repeat...

Job Req ID: 40439- Location: Noida, IN- Function: Other- About: **Role** Retention & Revenue Enhancement Lead **Job Level/ Designation Proposed M2 **Function / Department** Customer Service/Retention and Collection **Reports to** Retention and Collection Head (M3) **Location** Partner locations **Job Purpose** Responsible for delivery of Business...