Retention Executive
4 days ago
Responsibilities:
* Monitor customer satisfaction & feedback
* Identify at-risk customers & develop strategies
* Collaborate with teams on retention initiatives
* Analyze data to optimize retention rates
Annual bonus
Mobile bill reimbursements
Provident fund
Job/soft skill training
Retention bonus
Performance bonus
Sales incentives
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Sr. Executive Retention and Growth
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Retention & Lifecycle Marketing Manager
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Client Retention
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Growth - Merchant Acquisition & Retention
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Noida, Uttar Pradesh, India DIN Engineering Services (DIN) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Customer Retention Associate:What you will do:Be part of a 24x7 SMB Retention Team.Triage issues coming from various channels such as phone, chat, email or web portal (Blended process).Prioritize customer urgency and issues.Search and reuse information from internal information repositories.Log all incidents, requests and customer...
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Customer Relations Executive
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CRM Executive
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