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Telecaller Counsellor

2 weeks ago

Kolkata West Bengal, India A2Z Jobs Consultancy Full time

first point of contact for interested students/guardians seeking information for

our courses. She will also be required to call prospective inquiries, manage all

leads on CRM, provides information about the courses, and convert to walk-ins &

admissions.

admissions procedures. The functions include:
â—
- handling telephone enquiries;

â—
- managing leads on the CRM;

â—
- processing student documentation;

â—
- handling the general office upkeep and any other administrative tasks that

may be required from time to time.

Should be smart, confident, and polite. Must have strong interpersonal skills and multitasking

ability. Should be well-versed with computers. Should be fluent in English & Hindi,
- english
- enquiries
- general
- counselling
- computer literacy
- hindi
- counselor education
- lead management
- admissions counseling
- telecalling
- enquiry handling
- computer skills
- office
- crm
- interpersonal skills
- multitasking
- crm management
- admissions procedures
- administrative
- documentation