Counsellor- Academic and Wellness

2 days ago

Kolkata West Bengal, India Vridhee Innovations Private Limited Full time

**Counsellor
- Academic and Wellness sector (Telesales)**

**Exp-1 yrs min.**

**Salary: As per company Standard**

**Location: Kolkata/Howrah/Pan India**

**Preference
- Female (Fluent in English)**

**Company Description**

Vridhee Innovations Pvt Ltd is a pioneering social learning platform based in Navi Mumbai. Our mission is to democratize education and make it more inclusive, affordable, equitable, and accessible to all sections of society, with a special focus on the 256 million T3/T4 learners and mentors. We leverage AI/ML and internet technologies to bring learners and mentors together for a seamless knowledge-sharing experience through adaptive, peer, social, and activity-based learning. Our multilingual curriculum supports our goal of creating a diverse and inclusive learning environment.

**Role Overview**:
**Key Responsibilities**:

- Conduct outbound calls to prospective customers/leads provided by the company.
- Explain product offerings in the **academic** (K-12, competitive exams, skills) and **wellness** (yoga, mindfulness, therapy) categories.
- Generate interest and schedule product demos/webinars.
- Maintain accurate and detailed call logs, lead status, and feedback in CRM.
- Collaborate with the sales and content teams to improve pitch strategies.
- Meet daily/weekly targets for calls, conversions, and follow-ups.

**Required Skills & Qualifications**:

- Minimum 1 year of experience in telesales/telecalling, preferably in EdTech or wellness sector.
- Strong verbal communication in English and regional languages (as needed).
- Convincing skills with a customer-first mindset.
- Basic understanding of education/wellness products or willingness to learn quickly.
- Familiarity with CRM tools, spreadsheets, and call tracking systems.

**Preferred Traits**:

- Passion for education, learning, or holistic wellness.
- Self-motivated with a goal-oriented approach.
- Ability to handle rejections professionally and keep a positive attitude.

**KPIs/Performance Metrics**:

- Number of calls made daily
- Conversion rate (demo bookings, enrollments)
- Lead response and follow-up efficiency
- Customer satisfaction and feedback

Pay: ₹12,000.00 - ₹27,759.43 per month

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

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