
Counsellor Telecaller
1 week ago
Roles and Responsibilities
- Managing patient calls in a timely and effective manner.
- Converting patient leads to customers by providing accurate information about services
- Understanding patient problems.
- Identify patient needs and guide them to visit the hospital for better diagnosis.
- Providing the right solutions to the patients.
- Keeping records of all the leads and patient conversations in the database.
- Minimum 1 year of experience as a counsellor or in healthcare educational field.
Pay: ₹22,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Entally, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- Hindi (required)
- Bengali (required)
Work Location: In person
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