Area Sales Professional

2 weeks ago

Delhi Delhi, India Siemens Healthineers Full time

Act as a technical point of contact for customer escalations, working closely with the support team to resolve issues promptly.

o Provide timely and accurate updates to customers and manage internal stakeholder communication during escalation management.
- Product Trainings & Hands-on Sessions:
o Organize and lead hands-on training sessions for customers, sales and channel partner teams to enhance their proficiency in using Siemens Healthineers' Point of Care products.

o Provide ongoing support and follow-up sessions to reinforce efficient usage and address any user concerns.

Qualification(s):
1. Bachelor's degree in a relevant field (e.g., Biomedical Engineering, Clinical Laboratory Science, etc.).

2. Proven experience (min. 3 years) in a similar role within the healthcare or diagnostics industry.

3. In-depth knowledge of Point of Care diagnostics and familiarity with Siemens Healthineers' product portfolio.

4. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

5. Strong problem-solving skills and the ability to handle technical escalations efficiently.

6. Ability to work collaboratively with cross-functional teams, including sales, marketing, and support.

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