Virtual Assistant

2 weeks ago

Kurla Mumbai Maharashtra, India Afreen International Tours & Travels Full time

About the Role:
Key Responsibilities:

- **Product Research and Sourcing**:

- Conduct market research to identify profitable products.
- Analyze competition and sales data to recommend new products.
- Coordinate with suppliers and negotiate pricing.
- **Listing Creation and Optimization**:

- Create and optimize product listings with compelling titles, bullet points, and descriptions.
- Perform keyword research to enhance product visibility.
- Manage and update product images and videos.
- **Inventory Management**:

- Monitor stock levels and coordinate with suppliers to ensure timely restocking.
- Track and analyze inventory turnover and report potential issues.
- Implement strategies to minimize overstock and out-of-stock situations.
- **Customer Service**:

- Respond to customer inquiries promptly and professionally.
- Resolve customer issues, including returns, refunds, and complaints.
- Maintain a high level of customer satisfaction and positive feedback.
- **Order Processing**:

- Manage order fulfillment processes, including coordinating with Amazon FBA (Fulfillment by Amazon).
- Ensure orders are processed and shipped in a timely manner.
- Track shipments and handle any issues related to delivery.
- **Marketing and Promotions**:

- Assist in planning and executing promotional campaigns and deals.
- Manage Amazon PPC (Pay-Per-Click) campaigns and other advertising efforts.
- Analyze marketing metrics to assess performance and optimize campaigns.
- **Administrative Support**:

- Maintain and update spreadsheets, reports, and records.
- Perform data entry and other administrative tasks as required.
- Assist in preparing financial reports and tracking expenses.
- **Performance Analysis**:

- Monitor sales performance and key metrics.
- Generate reports to provide insights on sales trends and product performance.
- Recommend strategies to improve sales and profitability.

Required Skills and Qualifications:

- **Experience**: Previous experience as an Amazon Virtual Assistant or in e-commerce is preferred.
- **Technical Skills**: Proficient in using Amazon Seller Central, Jungle Scout, Helium 10, or other relevant tools.
- **Communication**: Excellent written and verbal communication skills.
- **Analytical Skills**: Strong analytical abilities to interpret sales data and market trends.
- **Organizational Skills**: Highly organized with strong attention to detail.
- **Problem-Solving**: Ability to handle customer issues and operational challenges effectively.
- **Time Management**: Capable of managing multiple tasks and meeting deadlines.

**Education**:

- A bachelor’s degree in Business, Marketing, or a related field is preferred but not required.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9702102744

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