Customer Support Executive

5 days ago


Rajkot Gujarat, India Tiles wale Full time

**Join Our Team as a Customer Support Executive**

Are you passionate about delivering exceptional customer experiences? Do you love solving problems and helping users navigate innovative SaaS solutions?

At **Tileswale Group**, we’re looking for a **Customer Support Executive** to be the voice of our brand and a trusted guide for our customers.

**What You’ll Do**:

- Troubleshoot customer issues with patience and expertise.
- Collaborate with internal teams to improve our products and services.
- Ensure every customer interaction leaves a lasting, positive impression.

**What We’re Looking For**:

- Strong communication and problem-solving skills.
- A customer-first mindset with a knack for building trust.
- Experience with SaaS products or technical support (preferred).
- Team player with a willingness to learn and grow.
- Minimum 1 year of experience in customer support.

**Why Join Us?**

**Opportunity to work with a fast-growing SaaS company.**
**Professional development and growth opportunities.**
**Collaborative and supportive work culture.**
**Competitive salary and benefits.**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)
- Customer Success: 1 year (required)
- SaaS: 1 year (required)

Work Location: In person

Application Deadline: 03/02/2025
Expected Start Date: 29/01/2025



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