Customer Support Executive
3 days ago
**Customer Support Executive**
**Company**: Torero Softwares Ltd (Medica Software)
**Job Type**: Full-time
**Location**: Lower Parel East, Mumbai (Work from Office)
**Experience**: 0 - 4 years
**Job Summary**:
We are looking for a friendly and responsible **Customer Support Executive** to help our clients use **Medica Software**. You will assist users with basic software, accounting, and GST-related queries and provide software training when needed.
**Key Responsibilities**:
- Answer customer calls and resolve software-related queries
- Provide training to clients on how to use the Medica Software
- Support clients with basic accounting and GST questions
- Use remote tools like AnyDesk or TeamViewer to assist users
- Work with the technical team when needed for advanced issues
**Requirements**:
- Commerce graduate preferred (Freshers welcome)
- 12th pass with experience in customer support can also apply
- Basic knowledge of accounting and GST
- Good communication and problem-solving skills
- Familiarity with remote support tools is a plus
**Work Schedule**:
- Monday to Saturday
- 10:00 AM to 7:00 PM
- Full-time, on-site (Lower Parel East, Mumbai)
**Benefits**:
- On-the-job training
- Opportunity to grow within the company
- Friendly and supportive work environment
- Learn and work with a leading ERP software company
**Share Your Resume On WhatsApp At 9702074236**
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹20,000.00 per month
**Benefits**:
- Commuter assistance
Work Location: In person
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