Associate (Chat/email Support)

5 days ago


Salt Lake City, India Cybergys Technologies Full time

Greetings from Cybergys Technologies (Technokrats)

**Shift**: Night shift (5 days a week)

**Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city.

**Work Model**: Work from Office

**Responsibilities**
- The primary task of an associate is to handle queries from customers or clients and provide them with a solution.
- Must be very effective in providing customer service mainly via chat process by providing resolution to their complicated queries and issues.

1. Able to understand the **English language **completely and grasp the project work quickly.

2. Able to understand the training provided by the team manager

3. Able to learn quickly with intense devotion.

4. Be a 100% team person and cooperative with teammates.

5. Sincere, dedicated, hardworking & detail Oriented.

6. Able to meet deadlines.

7. Open and compatible with the work culture of the BPO industry.

8. Must be able to do the Night Shift.

**Skills**
- Fluent in verbal and written English.
- Usage knowledge on Microsoft Office (Basic Word, Excel).

**Required Experience and Qualifications**
- Experience: 0-2 years (Hiring Freshers)
- Qualification: minimum 10+
- Preferred: eCommerce background is a plus with knowledge about
Returns, Refunds, RMAs and so on

**Salary**:As per industry standard

**Benefit**: Work 5 days a week, CL

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Monday to Friday
- Night shift

Application Question(s):

- Are you comfortable with Night shift?

**Experience**:

- total work: 1 year (preferred)


  • Non-voice Associate

    3 days ago


    Salt Lake City, India Cybergys Technologies Full time

    Greetings from Cybergys Technologies! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with a solution. -...


  • Salt Lake City, India BDV Private Limited Full time

    As a Chat Support Representative you will play a crucial role in delivering responsive and efficient customer support through live chat. This role is perfect for individuals who thrive in a digital communication environment and are passionate about assisting customers. **Key Responsibilities**: - **Chat Assistance**: Engage with customers in real-time...


  • Salt Lake City, India Work Panda Cooperation LLP Full time

    We are seeking enthusiastic and customer-focused individuals to join our team as Chat Support Executives. In this role, you will be the first point of contact for customers, providing prompt and effective solutions through live chat. This position is ideal for freshers looking to start their career in customer support in a dynamic and fast-paced...


  • Salt Lake City, India W3 Designerz Full time

    _**MindSphere IT Solutions Pvt. Ltd**_ is a leading IT and BPO services company based in USA, focused on offering world-class solutions for business of all sizes. Our services are tailored to meet the demand of your business helping it to grow further. Our custom solutions are backed with years of industry experience and data so you can be at peace knowing...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

  • Chat Support Agent

    4 days ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...


  • Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    We are hiring for Chat support executive for Rapido for salt Lake Sector 5 Kolkata location Work from Office Shift timings 3pm-12am drop under 10km radius and if having bike then travelling allowance are there. Work from Office./Need good communication skills speaking and reading. Salary 11.2k in-hand Pay: ₹11,000.00 - ₹11,200.00 per...


  • Salt Lake City, India BDV Private Limited Full time

    As a Customer Support Representative, you will play a crucial role in ensuring our customers have a positive experience with our products and services. **Key Responsibilities**: **Product Knowledge**: Develop a deep understanding of our products and services, ensuring accurate and comprehensive information is provided to customers. **Problem-Solving**:...


  • Salt Lake, Kolkata, West Bengal, India Mervice infotech Full time

    WE ARE HIRING FOR CHAT SUPPORTIVE EXECUTIVE FOR KOLKATA SALT LAKE SECTOR 5 KOLKATA WORK FROM OFFICE' 12TH PASS AND ABOVE ARE ELIGIBLE GOOD ENGLISH REQUIRED SALARY 11.2KINHAND AND 13.3KCTC MORNING SHIFT FOR FEMALES FOR MALES 1PM-10PM NO DROP /3:30AM-12:30PM DROP UNDER 12KM RADIUS INTERSTED ONE;S SHARE YOUR CV AT 8249936838 HR NAMITA **Job Type**:...