Customer Support

2 weeks ago

Surat, India Furniture World UK Full time

UK based e-commerce company
- Neutral accent but understand British accent
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains customer records by updating account information.
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking
- Receive incoming calls
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
- Job Types: Full-time, Walk-In
- Salary: ₹10,000.00 - ₹15,000.00 per month

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- UK shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Support

    3 days ago

    Surat, India CINCOS PLACEMENT SERVICES Full time

    Job Title**:Customer Support** Location: Surat **Salary**: Up to 35k Experience: Minimum 2 years **Responsibilities**: - Handle customer inquiries and provide accurate and helpful information about our products or services. - Resolve customer issues, complaints, and concerns in a professional and timely manner. - Assist customers with product orders,...

  • Customer Support Executive

    1 week ago

    Surat, Gujarat, India Alpino Health Foods Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAlpino Health Foods is dedicated to making India fall in love with peanuts. We transform peanuts into delicious and healthy foods that are rich in protein and beneficial for your health. Our mission is to promote the benefits of peanuts while offering tasty options that everyone will love.Role DescriptionThis is a full-time on-site role...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India Corenet Tech Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionCorenet Tech is a leading digital marketing agency and web app development company dedicated to helping brands succeed in niche markets. We specialize in planning, data analysis, and strategic implementation of marketing plans to drive business growth. By joining Corenet Tech, you will be part of a team shaping the future of digital...

  • Customer Support Executive

    3 days ago

    Surat, India InfyOm Technologies Full time

    Exp:Fresher We are looking for Customer Support Executive with excellent written English communication skills. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support through various communication channels. This role requires flexibility to work in shifts, including weekends and holidays, to ensure...

  • Customer Support Executive

    2 weeks ago

    Surat, India GM Infotech Full time

    We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 3 PM to 12 AM, ensuring that our customers receive timely support during their...

  • Customer Support Officer

    2 weeks ago

    Surat, India Complete job Full time

    Customer Support Officer/Executive Customer Support Officer will act as the liaison between our company and its current and solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Role & responsibilities - Responsible and accountable for Customer Satisfaction pertaining to all support...

  • Customer support specialist

    3 weeks ago

    Surat, India Fwd Creatives Full time

    Company Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...

  • Customer Support Specialist

    1 week ago

    Surat, Gujarat, India Suvit Fintech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job description We are looking for a customer-oriented Support Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will provide support via phone, email, and other communication channels to help customers get the most out of our products and...

  • Customer Support Analyst

    3 days ago

    Surat, Gujarat, India Rawalwasia Groups Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position: Customer Support AnalystLocation: Vesu- Surat / Sevasi Road- VadodaraEmployment Type: Full Time, On-siteExperience Level: 0.5 – 2 years Shift: US Shift Rotational (7:30 PM to 5:30 AM, 5:30 AM to 3:30 PM, 2 PM to 12 AM) (IST)Job Summary: Join our dynamic customer support team in Surat. As a Customer Support Analyst, you will play a critical role...

  • Customer Support Executive

    6 days ago

    Surat, Gujarat, India Alpino Health Foods Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service.Key Responsibilities:Customer Assistance: Address customer inquiries, concerns, and feedback through various channels,...