Customer Support

6 days ago


Surat, India Furniture World UK Full time

UK based e-commerce company
- Neutral accent but understand British accent
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains customer records by updating account information.
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking
- Receive incoming calls
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
- Job Types: Full-time, Walk-In
- Salary: ₹10,000.00 - ₹15,000.00 per month

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- UK shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)


  • Customer Support

    2 weeks ago


    Surat, India FlightPath Travel Full time

    A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...


  • Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Support Role OverviewWe are seeking a skilled Customer Support Executive to join our team in Ahmedabad. This full-time on-site position involves handling customer inquiries, providing online support, and ensuring customer satisfaction.This is an excellent opportunity for someone who can provide top-notch customer service, resolve issues efficiently,...


  • Surat, Gujarat, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Remote Customer Support JobCultivate a successful career in customer service with our international call center team. As a remote customer support specialist, you will be responsible for handling inbound and outbound calls, resolving customer queries, and providing exceptional support to clients across the globe.


  • Surat, India GM Infotech Full time

    We are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 3 PM to 12 AM, ensuring that our customers receive timely support during their...


  • Surat, India Complete job Full time

    Customer Support Officer/Executive Customer Support Officer will act as the liaison between our company and its current and solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Role & responsibilities - Responsible and accountable for Customer Satisfaction pertaining to all support...


  • Surat, Gujarat, India Monoverse Full time

    We are looking for fresher customer support executive As a Customer Support Executive for Jewelry on Etsy you will be responsible for providing excellent customer service and support to our buyers You will be working closely with our customers to ensure that their needs are met and their concerns are addressed in a timely and professional manner ...


  • Surat, Gujarat, India Yanolja Cloud Solution Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Organizational Overview:Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...


  • Surat, India FlightPath Travel Full time

    A customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...


  • Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

    Job OverviewWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences through timely and efficient solutions.Key Responsibilities:Provide excellent customer support via phone, email, or chatAddress...


  • Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 75,00,000

    Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled and organized Customer Support Specialist to provide exceptional customer service and support.Key Responsibilities:Respond to customer inquiries via phone, email, and chat platforms in a timely and professional manner.Manage and resolve customer complaints in accordance with...