Cam Executive

1 week ago

Noida Uttar Pradesh, India Slnko Energy Pvt Ltd Full time

**Job Title**: CAM (Customer Account Management) Executive
**Location**: Noida

**Job Overview**:
**Key Responsibilities**:

- Serve as the primary point of contact for assigned customer accounts.
- Build and maintain strong, long-term relationships with clients.
- Coordinate with internal departments to ensure timely and successful delivery of solutions.
- Monitor customer account performance and identify areas for improvement.
- Resolve customer queries, concerns, and complaints efficiently and professionally.
- Provide regular updates and reports to senior management on account status.
- Upsell or cross-sell company products and services where appropriate.
- Maintain accurate records of interactions, contracts, and account information.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in customer account management, sales support, or client servicing.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Proficient in MS Office and CRM software.
- Ability to work independently and collaboratively in a fast-paced environment.

**Preferred Qualifications**:

- Prior experience in B2B account management.
- Industry knowledge relevant to the company’s products/services.

**Job Type**: Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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