Cbg:support & Mis

**CBG: Support & MIS**

**INTERNAL USAGE**:
**No. of Vacancies**:
**Reports to**:

- CBG:Team Lead - CAMPU

**Is a Team leader?**

**Team Size**:
**Grade**:
**Business**:
**Department**:
- CAMPU

**Sub**Department**:
**Location**:
**About CAMPU**

CAMPU refers to CAM processing unit and is part of commercial banking coverage group of the bank. This is a centralized team handling CAM Preparation activity for CBG and is working under GIGA for last 15 months.

Presently team has following sections:
1. CAMPU MEG- Taking care of ETB cases for renewals. Team is also taking care of enhancements on specific request. Now we are proposing undertaking NTB cases upto RCC level of committee for May 2023 onwards.

2. CAMPU SEG- Handling ticket size of upto Rs. 10 crs:
a. In Principal Team
- Taking care of IP issuance/rejection for all NTB logins

b. ETB Team
- Taking care of renewals of upto Rs. 10 crs.

c. NTB Set 2 team
- Taking care of note preparation of NTB clients after the IP stage

Note: As an exception, team is also handling cases of enhancements as well as NTBs/ETBs with ticket size more than 10 crs.

3. Team is also taking care of projects assigned from time to time by CO. Such as Stale rating, Centralized STP processing etc.

4. Governance and MIS for CBG.

**About**the**Role**
- For tracking of performance matrices and feeding the leaders with real time update for creating an impact.
- Helps boost team productivity and also improve critical governance matrices which are also reported to the regulator.
- Staff have CBG vide impact in terms of governance while performance matrices measurement is meant for CAMPU only.

**Key Responsibilities**
- List the strategic/ planning aspects of the role (if any)
- Publishing of governance dashboards and follow ups help dept. achieve better on governance matrices.
- List the functional duties/ responsibilities that are executed and their result (non-numeric)
- Publication of MIS Dashboards like FTR ratio, STP update, Stale rating and renewal pendency.
- Maintenance of performance tracker
- Handling of Quality assurance activity
- Maintaining of staff data and onboarding assistance
- Other misc. supports.
- List the managerial responsibilities of the job holder
- List the administrative responsibilities of the Job holder
- Same as above
- List any team responsibilities and what are the results expected-NA
- List the stakeholder interactions involved
- List the liaising activities with other teams (internal or external) to achieve results
- Liasion with Sparsh, Risk, RDM, Coverage, Sankalp, CBO, ABR, HR etc.
- List the audit/ compliance related activities -NA
- List the reporting/ MIS responsibilities
- Stated above

(Start each sentence with an action verb)

**Qualification**

Optimal qualification for success on the job is:

- Education (Commerce or Technical (BCA) graduates/Post Graduates)
- Experience (1-3 years, As business analyst/MIS support in BFSI)

**Role Proficiencies**:

- **Knowledge**
Knowledge of relevant IT systems including NDS, Finacle etc
Knowledge of pricing financial products with respect to Forex and Derivatives.)
- **Skills**
- Strong Excel, Powerpoint, MS Access and database manipulation skills, financial and statistical analysis skills)
- **Abilities**
Ability to work effectively across functions and demonstrated ability to coach and mentor others
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
Ability to prioritize and make decisions in a fast-paced environment
Ability to work as a part of team and contribute towards team goals
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to conceptualize and implement competent marketing strategies with a view to penetrate new accounts)