CRM Implementation Executive
6 days ago
**Job Title**: CRM Implementation Executive
**Location**: Gurgaon, India
**Division**: CRM Implementation
**Experience Required**:
- **Total**: Minimum 3 years
- **CRM-Specific**: Minimum 1 year
**Key Responsibilities**:
- Communicate effectively with customers in both English and Hindi.
- Respond to inbound queries and provide outbound support for CRM-related concerns.
- Understand and document customer requirements for CRM enhancements and updates.
- Make outbound calls to inform customers about CRM updates and collect feedback.
- Collaborate with the development team by preparing detailed process flow documents.
- Provide consistent support and ensure smooth CRM implementation.
**Required Qualifications**:
- Minimum: Graduate in any discipline
**Desired Skills & Attributes**:
- Hands-on experience with any CRM system (implementation or support).
- Strong problem-solving abilities and willingness to learn new skills.
- Proactive, self-motivated, and a go-getter attitude.
- Strong team player with the ability to collaborate in a dynamic environment.
- Comfortable working in both voice and non-voice processes.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Gurgaon Sector 17, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Can you join immediately ?
- What is your current CTC (LPA)?
**Experience**:
- CRM software: 1 year (required)
Work Location: In person
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