Customer Service Representative

7 days ago

Thaltej Ahmedabad Gujarat, India Alphanum Global Integrated Solutions Full time

**About the Company**:
Welcome to AGIS - Alphanum Global Integrated Solutions, your premier outsourcing company offering comprehensive business solutions tailored to your specific needs. We specialize in providing end-to-end support. Committed to excellence and aligned with industry standards, we are your trusted partner in talent acquisition and growth.

**Objective**: Enthusiastic Calling/Sales Executive with a track record of generating leads and delivering exceptional customer service.
- Deliver and achieve the respective Business Objectives as measured by the Key Results Outcome.
- Manage large amounts of inbound/ outbound calls in a timely manner.
- Follow communication scripts effectively when handling different processes.
- Qualifying the customers as per requirements.
- Maintain follow-ups with the customer.
- Meet personal qualitative and quantitative targets.
- Strictly follow the SOP’s and guideline framed by the Company, Clients and RBI’s.

**Skills Required**:

- Effective Communication with customers
- Active Listening
- Empathy
- Problem-Solving
- Adaptability
- Positive Attitude
- Professionalism
- Patience
- Resilience
- Time Management

**Contact Details**:
Mobile No: 7990212095

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

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