Customer Service Representative

2 days ago

Ahmedabad Gujarat, India Devotion Corporate Services Full time

**About Us**
**Devotion Corporate Services** is a leading provider of business solutions. We specialize in **company formation, PRO services, and corporate advisory**. Our clients include high-profile businesses, and we deliver professional and customized services to meet their needs. We are looking for an experienced **CUSTOMER SERVICE REPRESENTATIVE** with a background in financial services to join our team.

**Key Responsibilities**
- Be the first point of contact for customer inquiries, providing quick and accurate solutions.
- Share detailed information about our business setup and company formation services.
- Handle customer complaints with care and escalate unresolved issues to the right teams.
- Stay updated on company policies, services, and procedures.
- Keep detailed records of customer interactions in the CRM system.
- Work with internal teams to ensure a smooth and excellent customer experience.

**Skills Required**:
**Must-Have Skills**:

- At least 2 years of experience as a Customer Support Representative in financial services, banking, or similar industries.
- Excellent skills in using CRM systems and customer support tools.
- Strong verbal and written communication in English with a professional attitude.
- Great interpersonal skills to build relationships with important clients.
- Ability to solve problems and focus on customer satisfaction.
- Attention to detail and accuracy in managing customer information.

**Preferred Skills**:

- Experience in business setup or company formation services.
- Knowledge of regulations for company formation in relevant areas.

**Why Join Us?**
- Be part of a team that values professionalism and quality service.
- Work with important clients and gain excellent career experience.
- Enjoy career growth and learning opportunities in a growing company.

**How to Apply**

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Expected Start Date: 01/01/2025

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