Public Relations Officer

2 weeks ago

HSR Layout Sector Bengaluru Karnataka, India Ovum Hospital - HSR Full time

**Referral: PRO** Qualification: Graduates Experience: 1 to 3 years of experience as a PRO Hospital experience mandatory **OPD** - Daily rounds of the outpatient department to ensure the readiness of the consultation rooms, cleanliness of the department and resource availability - OPD scheduling of the consultant’s rooms - To liase between the patient and clinical team & Administration. - Interaction with the patients to address issues, if any - Ensure that there is no delays in the appointment schedule. In case of any delays same to be communicated to the patient. - OP feedback collection - Reports to be prepared as directed by the HOD - Accounts reconciliation to be done on a weekly basis - Ambulance coordination for the patient transfer in and transfer out - Inventory management in OP - Consultant Name boards to be available before the consultation starts - Aiding in smooth functioning of the OPD. - To be able to explain the rates and tariffs of the hospital to patients. - To perform any other task as given by the management. **IP** - Patient Receiving from Admission desk - Patient escort from admission desk to ward and briefing them about the facility and the discharge process for both insurance and cash patients. - Daily rounds to be conducted and issues highlighted to be documented and submitted to the centre manager on daily basis. - Ensure that the issues are closed in 24 hours, escaltion to be done in case of open issues. - Baby gift to be issued to the patient after the birth and the same to be documented. - Discharge summaries - Coordination with Billing & Insurance Team. Preparig for the dischrges a day before to reduce the discharge time. - Checking on tentative bill amount of the patient and communicating the same. Ensuring that the bill is signed and advance is paid as per the regulations. - Birth & Death certification Registration & Updation. Handling the queries regarding the same. - Patient feedback to be collected for all IP and Redressal of issues highlighted by the patients. - Bed Management - Ensuring that the room is ready post discharge. - List of Vacant room to be given to night MOD OVUM HOSPITAL-1/B, 25th Cross Rd, 2nd Sector, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102 **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund **Experience**: - total work: 1 year (preferred) Ability to Commute: - HSR Layout Sector 2, Bengaluru, Karnataka (required) Ability to Relocate: - HSR Layout Sector 2, Bengaluru, Karnataka: Relocate before starting work (required) Work Location: In person **Speak with the employer** +91 7795547272

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