Social Media Escalation Chat

I'm hiring for the role of Social media-escalation/Online reputation management role. PFB the JD, Role - Social Media/Online Reputation (Escalations) *Relevant experience in social media escalations is mandatory* Salary - upto 5 LPA Experience - 0.6 to 3 years Work timings - Rotational shifts (US) 5 days working and 2 days rotational...

The Escalation Executive will be handling the complaints received through various Social Media platforms. Roles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, Snapchat and twitter. - Connect with the customers through call / E-Mail / Social platforms to provide the best possible...

A social media escalation job description may include: - **Handling queries**: Responding to and resolving day-to-day queries and merchant concerns - **Leading a team**: Supervising customer interactions and leading a team to address issues - **Managing campaigns**: Overseeing campaign management and ensuring brand consistency - **Developing timelines**:...

**Hiring for Social Media/Management Escalation** **Company Name - RED BUS** - Meet social media quality standards - Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to final resolution. - Resolve conflicts between vendors and customers by helping them arrive at a...

Hindi & English is required they should have experience into non voice (escalations process) only Cab facility will be available Any Graduates can apply Freshers are not considered Age below 36 only Work location HSR Layout Pay: ₹30,000.00 - ₹50,000.00 per month **Benefits**: - Flexible schedule Schedule: - Flexible shift **Experience**: -...

**Roles & responsibilities** - Reviewing social media posts and responding within the agreed first response timeline. - Monitoring customers' engagement and feedback on every post. - Creating/personalising written pieces that are sharp, memorable, and effective at prompting customers to take action. - Optimising content for different platforms. -...

**Roles & responsibilities** - Reviewing social media posts and responding within the agreed first response timeline. - Monitoring customers' engagement and feedback on every post. - Creating/personalising written pieces that are sharp, memorable, and effective at prompting customers to take action. - Optimising content for different platforms. -...

We're looking for a Live Chat Agent to manage online queries, guide participants, and provide real-time support through chat and social media. You'll be the first point of contact for our audience — representing the voice and energy of Beast Drive.Key Responsibilities:Respond promptly to customer and participant inquiries via live chat, website, and social...

1. Experience 2+ years Full time graduation in any stream. 2. Experience in eCommerce domain a must - voice / non-voice processes - managing customer queries on Social Media platform. Job summary GlowRoad(a unit of Amazon) is world's largest women-only reseller network selling across 400+ cities globally. We are largest social-selling community in the...

1. Experience 2+ years Full time graduation in any stream. 2. Experience in eCommerce domain a must - voice / non-voice processes - managing customer queries on Social Media platform. Job summary GlowRoad(a unit of Amazon) is world's largest women-only reseller network selling across 400+ cities globally. We are largest social-selling community in the...