Chat Escalations

**Job Title: - Senior Customer Support Executive - Premium Chat Support - 6 Days WFO** **Customer Experience (CX) - Premium Support Team** **Eligibility Criteria**: - 2-4 years of experience in customer support, preferably in banking, fintech, or e-commerce - Prior exposure to chat-based support, premium customer handling, or escalation resolution -...

Job Title:- Senior Customer Support Executive – Premium Chat Support - 6 Days WFOCustomer Experience (CX) – Premium Support TeamEligibility Criteria:2–4 years of experience in customer support, preferably in banking, fintech, or e-commercePrior exposure to chat-based support, premium customer handling, or escalation resolutionStrong knowledge of...

I'm hiring for the role of Social media-escalation/Online reputation management role. PFB the JD, Role - Social Media/Online Reputation (Escalations) *Relevant experience in social media escalations is mandatory* Salary - upto 5 LPA Experience - 0.6 to 3 years Work timings - Rotational shifts (US) 5 days working and 2 days rotational...

Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities:...

About The CompanyOrange Health is India's leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startupof the Year 2025*.*Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and...

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...

Job description About IntouchCX: IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14...

Greetings From Scorelabs Inc espond to customer inquiries via live chat in a timely and accurate mannerTroubleshoot product/service issues and escalate when necessaryMaintain detailed and accurate customer interaction records Required Candidate profileExcellent written communication skills in EnglishPrevious experience in a customer service or chat...

SALARY: - Up to 35,000 & Based on Skill set 1. Flexible working hours 2. Primary Language: English and any south language 3. WFO profiles. 4. Experience: with minimum 6 months’ experience of escalation management/social media skillset for managing and handling social media desk should be made available (Instagram, twitter, Face Book) 5.Ready to work...

**Key Responsibilities**: - Handling customer queries on Chat and Inbound calls - Identify and escalate priority issues to the Team Leader and Ops Team - Actively participate in team meetings - Handle all queries in a polite, professional manner - Educate customers on services and processes - Achieve agreed KPIs and Objectives - Adhere strictly to shift...