Social Media

6 days ago


Bengaluru, India [24]7.ai Full time

I'm hiring for the role of Social media-escalation/Online reputation management role. PFB the JD,

Role
- Social Media/Online Reputation (Escalations)

*Relevant experience in social media escalations is mandatory*

Salary - upto 5 LPA

Experience - 0.6 to 3 years

Work timings - Rotational shifts (US)

5 days working and 2 days rotational weekoff

**Requirements**:
Qualification-PUC pass/Graduate

Excellent communication skills-both written and verbal

80% chat and 20% calling

Should reside within 20kms from office

Should be an immediate joiner (within a week)

Role:
Handling US customers in the same field is mandatory

Should have prior experience in handling various types of queries on social media platforms

Should resolve the queries within the defined TAT

Should analyze the severity / criticality of the customer query and resolve the same in defined TAT

Perks & Benefits:
Provident Fund (PF)

Medical insurance

2 way #cab facility

Gym and library facility

Cafeteria

Work location - Kadubeesanahalli, Bangalore

(WORK FROM OFFICE only)

WhatsApp: 7548822864

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- ORM/Social Media (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

**Speak with the employer**
+91 7548822864



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