Live Chat Agent

2 days ago

HSR Layout Bengaluru Karnataka, India BeastDrive Full time ₹ 2,50,000 - ₹ 4,00,000 per year

We're looking for a Live Chat Agent to manage online queries, guide participants, and provide real-time support through chat and social media. You'll be the first point of contact for our audience — representing the voice and energy of Beast Drive.

Key Responsibilities:

  • Respond promptly to customer and participant inquiries via live chat, website, and social media.
  • Provide accurate event information, registration help, and brand details.
  • Maintain a positive and professional tone in all communication.
  • Handle multiple conversations efficiently and ensure timely resolutions.
  • Record chat interactions, feedback, and issues for follow-up.
  • Collaborate with the marketing and operations teams for updates or escalations.

Requirements:

  • Excellent written communication and English typing skills.
  • Friendly, patient, and customer-focused attitude.
  • Ability to multitask and manage time effectively.
  • Basic understanding of events, fitness, or marketing is a plus.
  • Open to working flexible hours during event periods.

Perks & Benefits:

  • Internship certificate or full-time offer based on performance.
  • Incentives for high response and satisfaction ratings.
  • Work with a dynamic and growing event brand.
  • Opportunity to grow into social media or marketing roles.

Job Type: Full-time

Pay: ₹12, ₹29,271.73 per month

Work Location: In person

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