Live Chat Agent

1 day ago

Bengaluru Karnataka, India Wrixty Services pvt Limited Full time

**We are hiring for Chat Process and looking for immediate Joiners**

**Job Responsibility**:

- **Understands the various computer screens and how to utilize them effectively**:

- **Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff**:

- **Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance**:

- **Adheres to all company and specific Contact Center policies and procedures**:

- **Completes any work as assigned by Management**

**Knowledge, Skills and Other Abilities**:

- **Strong process orientation**:

- **High energy, High Integrity & Work Ethics**:

- **Strong interpersonal skills & ability to communicate effectively**:

- **Strong problem-solving skills.**

**Educational & Essential Experience**:

- **Bachelor's Degree or Undergraduate dropouts**:

- **6 Months BPO or travel experience**:

- **Excellent Written and spoken communication, business technical writing**:

- **Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)**:
HR Connect - Ms. Shabroj - 88673 27780

**Interview Rounds**:

- **HR Round**:

- **Versant Test Round /VNA Round**:

- **Operations Round**

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Live chat: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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