Chat Support Executive
4 days ago
Key Responsibilities:*
1. *Customer Support:*
- Respond to customer inquiries via live chat, providing accurate and helpful information.
- Resolve customer complaints and issues in a timely and professional manner.
- Escalate complex issues to senior support agents or technical teams.
2. *Communication:*
- Engage with customers in a friendly, empathetic, and professional manner.
- Provide product information, troubleshooting tips, and solutions.
3. *Issue Resolution:*
- Troubleshoot and resolve technical issues.
- Follow up with customers to ensure issues are resolved.
4. *Documentation:*
- Document customer interactions and feedback.
- Update CRM or support software with customer information and issue resolution details.
5. *Performance Metrics:*
- Meet chat response time, resolution rate, and customer satisfaction targets.
**For more information contact HR isha +91 9286289177**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,124.05 - ₹33,899.18 per month
Schedule:
- Day shift
- Morning shift
- Night shift
Work Location: In person
-
Chat Support Executive
6 days ago
Bengaluru, Karnataka, India Dinoxo Full time**Job Title: - Senior Customer Support Executive - Premium Chat Support - 6 Days WFO** **Customer Experience (CX) - Premium Support Team** **Eligibility Criteria**: - 2-4 years of experience in customer support, preferably in banking, fintech, or e-commerce - Prior exposure to chat-based support, premium customer handling, or escalation resolution -...
-
Chat Support Executive
4 hours ago
Chunchanakuppe, Bengaluru, Karnataka, India Digiknots Web Enabled Services Private Ltd Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...
-
Customer Support Executive
1 week ago
Bengaluru, Karnataka, India Talentpull and Infrastructure Pvt. Ltd Full timeWe’re Hiring for Customer Support Executive(Chat Process) Location: Venkata Reddy Layout, Bangalore Experience: 1-3 Years (Chat Process) Education: 12th Pass to Postgraduate Gender: Male & Female Age Limit: Up to 30 Years Industry: Diagnostics / Lab Services / Customer Support Are you a great communicator who loves helping people and solving...
-
Chat Support Executive
4 days ago
HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full timeROLE - CHAT SUPPORT EXECUTIVE LANGUAGE - ENGLISH+HINDI QUALIFICATION- PUC /GRADUATE SALARY - 15,000 TO 25,000 EXPERIENCE - FRESHER / MINIMUM 6 MONTHS IN CHAT PROCESS WORKING DAYS - 6 DAYS WORKING ( 1 ROTATIONAL WEEKOFF) WORKING TIME - 10.00AM TO 7.00PM PH.NO - 9364897945 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00...
-
Chat Support Executive
4 hours ago
Bengaluru, Karnataka, India EJS business solutions Full timeLanguage: Hindi and English Salary : 15,600 th Rotational week off 6 days work Immediate joiners Experience in chat process atleast for 3 months Position openings (8) **Job Types**: Full-time, Permanent Pay: ₹15,600.00 per month **Experience**: - chat support: 1 year (required) Work Location: In person **Speak with the employer** +91 9871871345
-
Chat Support Executive
6 days ago
Hiranandani Estate, Thane, Maharashtra, India STREAMLINE SOLUTIONS Full time**Role** **Live Chat Support Associate** **Location** Thane, Mumbai **Shift** Morning Shift (6:30 AM to 2:30 PM Weekend working will be required. 5-day work week **Timeline** Immediate **About Streamline Solutions** Streamline Solutions a well-established Accounting Back office based out of Thane, Mumbai having both domestic & international...
-
Chat Support Executive
2 days ago
HSR Layout, Bengaluru, Karnataka, India The survival Run Full time**About the Role**: We are hiring **Chat Support Executives** to engage with participants, volunteers, and partners interested in the **Beast Drive event**. Your role will be to provide instant, friendly, and informative responses across WhatsApp, website chat, and social media DMs. You’ll be the first point of contact and play a vital role in converting...
-
Chat Support Executive
2 weeks ago
Bengaluru, Karnataka, India Allied Web Designers Full time ₹ 3,60,000 - ₹ 7,20,000 per yearJob Description:We're looking for a proactive and detail-oriented Chat Support Executive to provide real-time support to our customers through chat platforms. The ideal candidate will be responsible for ensuring smooth communication, resolving queries quickly, and maintaining high customer satisfaction. Excellent typing speed and good command over English is...
-
User Support Executive- Chat Support
4 hours ago
Bengaluru, Karnataka, India Eloelo Full time**Location**:Work from Office **Company**:Eloelo **Experience**:Minimum 1 year in User Support/Customer Support **Employment Type**:Full-time Job Summary: Key Responsibilities: - Provide real-time chat support to users, addressing queries and concerns promptly. - Maintain a high level of customer satisfaction by delivering professional and empathetic...
-
Chat Support Executive
2 weeks ago
Bengaluru, Karnataka, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer Support Executive **Process**: Chat Process **Education**: Graduates **Language**: Fluent in English **Weekoff**: 5 days working **Salary**: - **Fresher**: - 3.2 lpa - **Experience**: - Upto 4.2 lpa **Experience**: Fresher / Experience **Location**: Marathahalli, Bengaluru. **Roles &...