Chat Support Executive

19 hours ago

HSR Layout Bengaluru Karnataka, India The survival Run Full time

**About the Role**:
We are hiring **Chat Support Executives** to engage with participants, volunteers, and partners interested in the **Beast Drive event**. Your role will be to provide instant, friendly, and informative responses across WhatsApp, website chat, and social media DMs.

You’ll be the first point of contact and play a vital role in converting interest into registrations and building community trust.

**Key Responsibilities**:

- Respond to inquiries about the Beast Drive event via WhatsApp, Instagram, and website chat
- Share event details, links, brochures, and resolve FAQs in real time
- Maintain professionalism and brand tone during every chat interaction
- Follow up with interested users who leave messages "seen"
- Update the internal team with leads, questions, or unusual issues raised
- Keep records of chat interactions using basic CRM or spreadsheets
- Handle high-volume chats during peak promotional periods

**Requirements**:

- Excellent written communication in English and Hindi (other regional languages a plus)
- Fast typing and multitasking skills
- Polite, energetic, and proactive personality
- Familiarity with WhatsApp Business, Instagram, and live chat tools
- Basic knowledge of Beast Drive event (training will be provided)
- Ability to work flexible hours, including evenings and weekends during the event season

**Preferred But Not Mandatory**:

- Experience in customer service or community management
- Knowledge of Google Sheets or basic CRM tools
- Interest in motorsports, events, or adventure communities

**What We Offer**:

- Flexible work schedule
- Competitive pay and performance-based bonuses
- Work experience certificate after successful completion
- Opportunity to work closely with one of India’s most exciting event brands
- Chance to attend or be part of the Beast Drive event crew (optional)

Pay: ₹11,005.01 - ₹34,351.80 per month

**Benefits**:

- Flexible schedule

Work Location: In person

**Speak with the employer**
+91 9731658101
Expected Start Date: 17/08/2025

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