Social Media Escalation

I'm hiring for the role of Social media-escalation/Online reputation management role. PFB the JD, Role - Social Media/Online Reputation (Escalations) *Relevant experience in social media escalations is mandatory* Salary - upto 5 LPA Experience - 0.6 to 3 years Work timings - Rotational shifts (US) 5 days working and 2 days rotational...

The Escalation Executive will be handling the complaints received through various Social Media platforms. Roles and Responsibilities: - Handle all customer queries and complaints raised on the social platforms like Facebook, Instagram, Snapchat and twitter. - Connect with the customers through call / E-Mail / Social platforms to provide the best possible...

**Hiring for Social Media/Management Escalation** **Company Name - RED BUS** - Meet social media quality standards - Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to final resolution. - Resolve conflicts between vendors and customers by helping them arrive at a...

A social media escalation job description may include: - **Handling queries**: Responding to and resolving day-to-day queries and merchant concerns - **Leading a team**: Supervising customer interactions and leading a team to address issues - **Managing campaigns**: Overseeing campaign management and ensuring brand consistency - **Developing timelines**:...

SALARY: - Up to 35,000 & Based on Skill set 1. Flexible working hours 2. Primary Language: English and any south language 3. WFO profiles. 4. Experience: with minimum 6 months’ experience of escalation management/social media skillset for managing and handling social media desk should be made available (Instagram, twitter, Face Book) 5.Ready to work...

**Roles & responsibilities** - Reviewing social media posts and responding within the agreed first response timeline. - Monitoring customers' engagement and feedback on every post. - Creating/personalising written pieces that are sharp, memorable, and effective at prompting customers to take action. - Optimising content for different platforms. -...

Company DescriptionThe Social Dilemma is a Social Media Agency for Architecture and Interior Design Firms.Role DescriptionThis is a full-time on-site role for a Social Media Manager located in Bengaluru. The Social Media Manager will be responsible for developing and implementing social media strategies, creating and managing content, optimizing social media...

**1 year experience in Social media management/engagement experience & Customer support exp will be preferred with it.** **Strong written communication skills with a deep understanding of grammar nuances** **Salary**: ₹15,000.00 - ₹24,000.00 per month Schedule: - Day shift Work Location: In person

Role Overview:We are looking for a proactive and customer-focused Social Media Executive to manage customer interactions across social media platforms. The ideal candidate will act as the voice of the brand, ensuring timely responses, empathetic communication, and effective resolution of customer queries or complaints received through social channels.Key...

1. Experience 2+ years Full time graduation in any stream. 2. Experience in eCommerce domain a must - voice / non-voice processes - managing customer queries on Social Media platform. Job summary GlowRoad(a unit of Amazon) is world's largest women-only reseller network selling across 400+ cities globally. We are largest social-selling community in the...