Guest Relation Executive

1 week ago


Hyderabad Telangana, India FIO Full time

**Customer service**: Greet guests, answer questions, and resolve issues
- **Reservations**: Schedule dining reservations and arrange special services
- **Front desk**: Manage the front desk, including answering calls and greeting customers
- **Dining room**: Ensure the dining room is clean and organized, and requisition supplies
- **Communication**: Collaborate with other staff and management to address customer complaints
- **Security**: Comply with restaurant security, fire regulations, and health and safety legislation
- **Brand standards**: Ensure that restaurant brand standards are consistently implemented
- **Special requests**: Manage and fulfill special requests from guests
- **Concierge services**: Provide recommendations for local attractions, dining, and activities
- **Up-selling**: Promote additional services or amenities to enhance revenue and guest satisfaction

**Job Type**: Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 9752553020



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