Guest Relation Executive

2 weeks ago

Hyderabad Telangana, India ADYAHR BUSINESS SERVICES PVT LTD Full time

India's No 01 Amusement Park - **Wonderla Holidays Park** is looking for Guest Relation Executive(s) for Hyderabad Location

**JOB Role**
- Attend to guests courteously and deal promptly with their requests and queries. Collecting guest feedback forms.

**JOB Description**
- Welcome guests during check-in and giving a fond farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Coordinating and multi-tasking job duties in a busy environment.
- Providing excellent customer service as per standards.
- Maintain up-to date information on Park rates, current promotions, offers and packages & facilities.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Should be able to handle all guests without prejudice.
- Adhere to strict staff grooming and hygienestandards.
- Good command of the English language is essential, both written and verbal
- Must possess strong organization time management skills, attention to detail.
- Must be guest service focused and a team player.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Strong interpersonal and organizational skills.

**Qualification(s)**
- Intermediate (or ) Any Graduate.

**Experience**
- 1-3 Yrs of experience in Hospitality / Customer Service Industry.

**+ 91 8341989144**

**Salary**

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Experience**:

- Guest Relation / Customer Service: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8341989144

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