Current jobs related to Guest Relation Executive - Gachibowli Hyderabad Telangana - Wurfel Kuche Pvt. Ltd.

  • Guest Relation Executive

    2 weeks ago

    Gachibowli, Hyderabad, Telangana, India HR PRO Consulting Full time

    Hiring: Guest Relationship Manager (GRM) Experience: 1-3 Years CTC: Up to ₹4 LPA Industry: Interior **Required : Flexibility to work** **weekends and holidays.** Preferred: Immediate Joiners / Max 15 Days Locations: Bangalore: Indiranagar, JP Nagar, HSR, Yelahanka Requirement: Fluency in Hindi and Kannada language is mandatory. Key...

  • Guest Relation Executive

    2 weeks ago

    Hyderabad, Telangana, India PVR INOX LTD Full time

    *Supervision of Guest Assistance. *Execute all the guest relations activities to achieve maximum guest satisfaction index scores. *Provide training to staff on customer interaction, service standard and communication skills. *Generate Monthly Sales reports and performance reports. *Escorting the guests at all times. *Preparing report of the feedback...

  • Guest Relations Executive

    6 days ago

    Hyderabad, Telangana, India TELANGANA SPICE KITCHEN Full time

    We are looking for enthusiastic and passionate Guest Relations Executives with a minimum of 3 years experience in Hotels or Restaurants. Welcome guests with warmth and professionalism, creating a positive first impression Engage with guests to understand their preferences, special occasions, and any specific needs. Collaborate with the hostess to manage...

  • Guest Relation Executive

    1 week ago

    HITEC City, Hyderabad, Telangana, India AVASA HOTEL Full time

    Job Title: Guest Relation Executive Language: Hindi, Telugu, English Job Summary: The Guest Relations Executive is responsible for ensuring a high level of guest satisfaction by offering personalized service and support throughout their stay. This role involves welcoming guests, addressing their concerns, resolving any issues, and creating a positive and...

  • Guest Relation Executive

    2 days ago

    Gachibowli, Hyderabad, Telangana, India HR PRO Consulting Full time

    Hiring: Guest Relationship Manager (GRM) Experience: 1-3 Years CTC: Up to ₹4 LPA Industry: Interior **Required : Flexibility to work** **weekends and holidays.** Preferred: Immediate Joiners / Max 15 Days Locations: Bangalore: Indiranagar, JP Nagar, HSR, Yelahanka Requirement: Fluency in Hindi and Kannada language is mandatory. Key...

  • Guest Relation Executive

    1 week ago

    Hyderabad, Telangana, India Odespa wellness Full time

    **Job Title**: Guest Relations Executive (GRE) - Spa & Wellness **Location**: Hyderabad,Telangana **Department**: Front Office / Guest Services **Reporting To**: Spa Manager / Outlet Head **Job Type**: Full-time **About Ode Spa Wellness**: Ode Spa is a premium wellness brand offering authentic therapies, holistic treatments, and exceptional customer...

  • Guest Relation Executive

    2 weeks ago

    Hyderabad District, Telangana, India OdeSpa Full time

    **Position Title**: Guest Relations Executive **Location**: Hyderabad **Reports To**: Spa Manager / Operations Manager **Key Responsibilities**: - **Guest Interaction**: - Greet and welcome guests upon arrival, ensuring a positive first impression. - Assist guests with inquiries about spa services, treatments, and products. - Provide guests with detailed...

  • Guest Relations Executive

    2 weeks ago

    HITEC City, Hyderabad, Telangana, India RED RHINO CRAFT BREWERY AND INSPIRED KITCHEN Full time

    **Job Summary**: The Guest Relations Executive (GRE) is responsible for fostering positive relationships with our guests by providing outstanding customer service, resolving concerns, and ensuring all guests have a memorable experience. The GRE will act as the main point of contact for guest inquiries, special requests, and feedback, playing an essential...

  • Guest Relations Executive

    2 weeks ago

    Hyderabad, Telangana, India Hotel Lake View Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

  • Guest Relations Executive

    4 days ago

    Hyderabad, India Hotel Lake View Full time

    Company Description Located in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance. Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation. At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Guest Relation Executive

2 weeks ago

Gachibowli Hyderabad Telangana, India Wurfel Kuche Pvt. Ltd. Full time

**Gender : Only Females**
Languages : English, Hindi, Telugu

Skills : Good at communication, Good at Presentable,
Hospitality Industry, Hotel Management

Job Summary:
The Guest Relationship Executive (GRE) ensures outstanding guest experiences by providing excellent customer service, resolving issues promptly, and managing relationships effectively. They act as a bridge between guests and the organization, ensuring satisfaction, loyalty, and positive feedback.

Key Responsibilities:
**Guest Experience Management**
- Greet and welcome guests, ensuring a warm and friendly atmosphere.
- Anticipate guest needs and tailor personalized experiences to enhance satisfaction.

Issue Resolution
- Handle guest complaints or concerns in a professional, efficient manner.
- Coordinate with other departments to resolve issues promptly.
- Follow up with guests to ensure all concerns are addressed satisfactorily.

Relationship Management
- Build and maintain strong relationships with repeat guests.
- Collect and analyze guest feedback to identify trends and areas for improvement.
- Implement initiatives to increase guest loyalty and retention.

Team Coordination
- Train and guide front-line staff on best practices in customer service.
- Ensure staff adhere to service standards and uphold the company’s values.
- Communicate guest expectations and preferences to relevant departments.

Operational Excellence
- Oversee the seamless execution of daily guest-facing operations.
- Maintain accurate records of guest interactions, complaints, and preferences.
- Assist in promotional activities or special events for guests.

Reporting & Analysis
- Generate reports on guest satisfaction, trends, and service performance.
- Develop strategies to improve the overall guest experience based on insights.

Qualifications and Skills:

- Education: Bachelor’s degree in Hospitality, Business Management, or related field preferred.
- Experience: 1-3 years in a customer service or hospitality role.

**Skills**:

- Excellent communication and interpersonal skills.
- Proficiency in CRM software and MS Office Suite.
- Multitasking and organizational skills.
- Ability to work in a fast-paced, dynamic environment.

Personal Attributes:

- Empathy and a customer-first attitude.
- Attention to detail and a proactive approach.
- Professional demeanour and appearance.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person