Customer Care

5 days ago

Choolaimedu Chennai Tamil Nadu, India AACSYS ENGINEERS Full time

**CANDIDATES MUST WANT AMC FOLLOWUP BASED KNOWLEDGE OR EXPERIENCE.**

**FEMALE ONLY, IMMEDIATE JOINER**

**WE PREFFERD CHOOLAIMEDU NEAR CANDIDATES.**

A CRM Executive in the HVAC industry manages customer relationships, ensuring satisfaction and loyalty through effective communication and data management within the CRM system. They handle inquiries, complaints, and concerns, and collaborate with sales and service teams to improve customer experience and drive business growth. Key Responsibilities:

- **Customer Relationship Management**:

- Building and maintaining strong relationships with existing and potential clients.
- Managing customer inquiries, complaints, and concerns promptly and professionally.
- Ensuring customer satisfaction and loyalty through effective communication and service delivery.
- **CRM System Management**:

- Utilizing and optimizing the CRM system for efficient customer data management.
- Maintaining accurate and up-to-date customer records within the CRM.
- Generating reports and insights from CRM data to support decision-making and improve customer interactions.
- **Sales and Service Support**:

- Collaborating with sales and service teams to address customer needs and improve service delivery.
- Providing support and training to staff on CRM software and processes.
- **Campaign Management**:

- Designing and executing CRM campaigns to improve customer engagement and retention.
- Monitoring and reporting on the effectiveness of CRM campaigns.
- **Data Analysis and Reporting**:

- Analyzing customer feedback and CRM data to identify trends and areas for improvement.
- Preparing and presenting reports on customer satisfaction, retention rates, and CRM performance

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- CRM software: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Choolaimedu, Chennai, Tamil Nadu (required)

Work Location: In person

  • Customer Care Executive

    5 days ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time

    **Job Title: Customer Care Executives** **Location**: Choolaimedu, Chennai **Department**: Service Department **Employment Type**: Full-time **Gender**:Female **Company Description** Aacsys Engineers specializes in marketing, sales, and servicing of air conditioning and refrigeration equipment. With over 20 years of experience, our team provides...

  • Customer Care Executive

    2 weeks ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Customer Care ExecutivesLocation: Choolaimedu, ChennaiDepartment: Service DepartmentEmployment Type: Full-timeGender: FemaleCompany DescriptionAacsys Engineers specializes in marketing, sales, and servicing of air conditioning and refrigeration equipment. With over 20 years of experience, our team provides comprehensive HVAC solutions from design...

  • Customer Care/ CRM Executive

    2 weeks ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time ₹ 1,40,000 - ₹ 2,00,000 per year

    CANDIDATES MUST WANT AMC FOLLOW UP BASED KNOWLEDGEWe Preferred Candidates Located Near Choolaimedu, ChennaiFemale OnlyImmediate Joiner PreferableJob Title: Customer Care ExecutivesLocation: Choolaimedu, ChennaiDepartment: Service DepartmentEmployment Type: Full-timeCompany DescriptionAacsys Engineers specializes in marketing, sales, and servicing of air...

  • Customer Care Executive

    4 weeks ago

    Chennai, Tamil Nadu, India CIEL HR Full time

    Customer care executive International Calling Customer Care support service 24 7 Shift Rotational International Voice Process Email Support International BPO

  • Customer Care

    7 days ago

    Chennai, Tamil Nadu, India Ekanta Full time

    Our customers are at the heart of everything we do — and we’re looking for someone who loves building meaningful connections and can represent our brand with warmth and confidence. **Who You Are**: - A true people person — you enjoy meeting new people, listening, and understanding what they need. - Warm, patient, and can handle even difficult clients...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Auction Ghar Full time

    **We are Hiring For Customer Support or Care Executive** **Location : Chetpet** **Shift : Regular** **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...

  • Customer Care Support

    2 days ago

    Chennai, Tamil Nadu, India Manvian Full time

    Job role: Customer Support Job Location: Manapakkam, Chennai, Tamilnadu Experience: Atleast 6 months to 1 year in Telesales or Customer care Languages: Tamil, English and Hindi (an added advantage) Pay: ₹12,000.00 - ₹15,000.00 per month **Education**: - Bachelor's (required) **Experience**: - Telesales: 1 year (preferred) - Customer care: 1 year...

  • Customer Care Executive

    3 days ago

    Chennai, Tamil Nadu, India Great Vision Academy Full time

    We are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20k incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Morning shift **Education**: - Bachelor's (preferred) Work...

  • Customer Care Assistant

    1 week ago

    Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation** : Customer Care Assistant **Experience** : 0 -1 yr **Language** : Hindi and English. **Qualification** : Graduates **Salary** **Range** : 15k -25k **Shift** : 6 days of working. **Location** : Vanagaram ,Chennai **Roles and Responsibilities**: ** Handle customer calls, resolve their queries, and provide excellent...

  • Customer Care Executive

    3 days ago

    Chennai, Tamil Nadu, India Jubiliant Insurance Broking Services Private Limited Full time

    **We have Openings for Customer Care** **Role & responsibilities**: - Inbound Process - Call handling - Resolving customer queries/ grievances - should be able to work in day shift. - Any Graduate / Undergraduate - Communication Skill - Basic Excel **Job Types**: Full-time, Fresher Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone...