Customer Care

2 weeks ago

Choolaimedu Chennai Tamil Nadu, India AACSYS ENGINEERS Full time

**CANDIDATES MUST WANT AMC FOLLOWUP BASED KNOWLEDGE OR EXPERIENCE.**

**FEMALE ONLY, IMMEDIATE JOINER**

**WE PREFFERD CHOOLAIMEDU NEAR CANDIDATES.**

A CRM Executive in the HVAC industry manages customer relationships, ensuring satisfaction and loyalty through effective communication and data management within the CRM system. They handle inquiries, complaints, and concerns, and collaborate with sales and service teams to improve customer experience and drive business growth. Key Responsibilities:

- **Customer Relationship Management**:

- Building and maintaining strong relationships with existing and potential clients.
- Managing customer inquiries, complaints, and concerns promptly and professionally.
- Ensuring customer satisfaction and loyalty through effective communication and service delivery.
- **CRM System Management**:

- Utilizing and optimizing the CRM system for efficient customer data management.
- Maintaining accurate and up-to-date customer records within the CRM.
- Generating reports and insights from CRM data to support decision-making and improve customer interactions.
- **Sales and Service Support**:

- Collaborating with sales and service teams to address customer needs and improve service delivery.
- Providing support and training to staff on CRM software and processes.
- **Campaign Management**:

- Designing and executing CRM campaigns to improve customer engagement and retention.
- Monitoring and reporting on the effectiveness of CRM campaigns.
- **Data Analysis and Reporting**:

- Analyzing customer feedback and CRM data to identify trends and areas for improvement.
- Preparing and presenting reports on customer satisfaction, retention rates, and CRM performance

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- CRM software: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Choolaimedu, Chennai, Tamil Nadu (required)

Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time

    **Job Title: Customer Care Executives** **Location**: Choolaimedu, Chennai **Department**: Service Department **Employment Type**: Full-time **Gender**:Female **Company Description** Aacsys Engineers specializes in marketing, sales, and servicing of air conditioning and refrigeration equipment. With over 20 years of experience, our team provides...

  • Customer Care Executive

    2 weeks ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time ₹ 10,000 - ₹ 1,50,000 per year

    Job Title: Customer Care ExecutivesLocation: Choolaimedu, ChennaiDepartment: Service DepartmentEmployment Type: Full-timeGender: FemaleCompany DescriptionAacsys Engineers specializes in marketing, sales, and servicing of air conditioning and refrigeration equipment. With over 20 years of experience, our team provides comprehensive HVAC solutions from design...

  • Customer Care/ CRM Executive

    2 weeks ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time ₹ 1,40,000 - ₹ 2,00,000 per year

    CANDIDATES MUST WANT AMC FOLLOW UP BASED KNOWLEDGEWe Preferred Candidates Located Near Choolaimedu, ChennaiFemale OnlyImmediate Joiner PreferableJob Title: Customer Care ExecutivesLocation: Choolaimedu, ChennaiDepartment: Service DepartmentEmployment Type: Full-timeCompany DescriptionAacsys Engineers specializes in marketing, sales, and servicing of air...

  • Customer Care Executive

    3 days ago

    Chennai, Tamil Nadu, India CIEL HR Full time

    Customer care executive International Calling Customer Care support service 24 7 Shift Rotational International Voice Process Email Support International BPO

  • Customer Care Executive

    1 week ago

    Chennai, Tamil Nadu, India Riamin Infotech Private Limited Full time

    Opening form Customer Care Executive Role : Customer CAre Executive Experience : 1 year Job location : Ayanambakkam,Chennai. Salary : 12000 to 15000 Job description: - Good Communication Need to solve the issues from the customer. Pay: ₹8,161.53 - ₹25,186.24 per month Schedule: - Day shift **Education**: - Bachelor's...

  • Customer Care Ba3

    1 week ago

    Chennai, Tamil Nadu, India Barclays Full time

    As a Barclays “Customer Care Support” you may be assessed on provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Essential skills: - Under-Graduate/Graduate/Post-Graduate in any discipline - Experience of working in a customer facing service environment - Effective...

  • Customer Care Ba3

    6 days ago

    Chennai, Tamil Nadu, India Barclays Full time

    As a Barclays “Customer Care” you may be assessed on provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Essential skills: - Under-Graduate/Graduate/Post-Graduate in any discipline - Experience of working in a customer facing service environment - Effective...

  • Customer Care Executive

    6 days ago

    Choolaimedu, Chennai, Tamil Nadu, India OZONE VAC Full time

    **Maintaining records**Keeping accurate records of customer interactions, including inquiries, resolutions, and follow-up actions - **Gathering feedback**Collecting and analyzing customer feedback to help improve products and services - **Building relationships**Establishing a positive rapport with customers to foster long-term loyalty and trust -...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Aionion Investment Services Private Limited Full time

    A Customer Care Executive is responsible for ensuring a positive experience for customers by addressing inquiries, resolving issues, and providing information about products or services. Here’s a typical job description for a fresher in this role: **Customer Care Executive Responsibilities**: - Provide accurate information about products and services to...

  • Customer Care Support

    1 week ago

    Chennai, Tamil Nadu, India Manvian Full time

    Job role: Customer Support Job Location: Manapakkam, Chennai, Tamilnadu Experience: Atleast 6 months to 1 year in Telesales or Customer care Languages: Tamil, English and Hindi (an added advantage) Pay: ₹12,000.00 - ₹15,000.00 per month **Education**: - Bachelor's (required) **Experience**: - Telesales: 1 year (preferred) - Customer care: 1 year...