E-commerce Customer Service

6 days ago


Santacruz Mumbai Maharashtra, India Roopkala Heritage Full time

Creating a sheet with number of leads generated and passed onto the sales executive

Provide alternate solutions if a garment isn't available.

Schedule appointments or help clients do the same.

Forwarding leads to sales executive if a video call needs to be scheduled

Contact clients for any help for canceled or unpaid orders on the website and generate leads.

Reply to clients on all platforms
- WhatsApp
- Social Media(Instagram and Facebook)
- Phone calls

Any support related work for the website

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- E-commerce: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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