Customer Service Executive

3 days ago

Mumbai Maharashtra, India Green Arrow Career Services Full time

**Customer Service Executive - E-Commerce**

**Location: Mumbai**
**Experience: 2 to 3 yrs**
**Salary: 4 to 5 LPA**

Mandatory Skills Required:
**Customer Service, Excellent Communication**

1. Role:

- Handling Live Customer Channels
- Backend operations
- Escalation Management
- Data Management and Reporting
- Performance Monitoring and Quality assessment
- Process design and improvements
- Team Training

2. Qualification: Graduate

4. Preferred Profile: Customer Service, Call Center Operations, Backend Operations.

5. Skills Required:

- Good Communication Skills
- Multitasking
- Flexible with work
- Self-Motivated
- Ability to close tasks end to end
- Team Player

6. Joining: Immediate/15 days

Pay: ₹400,000.00 - ₹500,000.00 per year

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- E-commerce: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- Fluent English (required)

Work Location: In person

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