Client Support Executive

7 days ago


Lucknow Uttar Pradesh, India Edunext Technologies Pvt. Ltd. Full time

Roles & Responsibilities for Technical Support Executive:
- Connecting with the clients and resolving their queries on call, remote desk etc.
- Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity.
- Helps in designing and implementing successful software implementation.
- Keep tracking the user tickets and resolutions.
- Coordinate with the Development team incase of any new feature is required.

Skills Required:

- Excellent problem solving and troubleshooting skills.
- Excellent communication skills.
- Must have problem solving and process improving mindset.
- Have basic knowledge of programming skills.
- Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

**Salary**: ₹12,238.23 - ₹18,520.42 per month

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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