
Client Support Executive
7 days ago
Roles & Responsibilities for Technical Support Executive:
- Connecting with the clients and resolving their queries on call, remote desk etc.
- Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity.
- Helps in designing and implementing successful software implementation.
- Keep tracking the user tickets and resolutions.
- Coordinate with the Development team incase of any new feature is required.
Skills Required:
- Excellent problem solving and troubleshooting skills.
- Excellent communication skills.
- Must have problem solving and process improving mindset.
- Have basic knowledge of programming skills.
- Must have excellent knowledge of Microsoft Office (Word, Excel, etc)
**Salary**: ₹12,238.23 - ₹18,520.42 per month
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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