
Customer Support Executive
2 weeks ago
**Duties & Responsibilities**:
- Provide end-to-end software training to the clients.
- Ask customers targeted questions to quickly understand the root of the problem.
- Coordinate with the product team to find resolution for the issue.
- Provide prompt and accurate feedback to customers.
- Assist in Product/Software testing in In-house/On-site.
- Excellent communication skills to attend/resolve client issues on Call.
- Analytical problem solvers who will understand issues and resolve customer issues.
- Problem-solving skills and quick thinking to resolve customer's issues independently, thoroughly and efficiently.
- Being proactive and showing the utmost respect for customers' time.
- Good time management, ensuring all contacts with customers add value.
**Experience**:
- Fresher's can apply.
**Qualification**:
- Bachelor's degree in any field.
- Having technical knowledge is a plus
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
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