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Customer Service Executive

2 weeks ago

Navi Mumbai Maharashtra, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

**Position**: Customer Service Executive

**Job Location**: Veshvi, Navi Mumbai.**Experience Required**: Min 1 to 2 years’ experience in customer service profile with good written & verbal communication. (Fresher with Good verbal & written communication can be considered)**Qualification**: Graduate in any stream from recognized university.

Residents of Navi Mumbai will be preferred. Knowledge of the local language will be treated as an advantage.

**No of Position**: 1

**Industry Type**: Any

**Functional Area**: Customer Relation Management

Knowledge/Skills Required: Good written verbal communication for communicating with visitors and clients as and when required.
- **Job Role**:

- Preparation Daily Pendency Reports, Reefer Inventory Report, Import & Export 24hrs & 12 Hrs Report.
- Daily coordination with customer and updates on daily delivery plan to get it from customer.
- Coordinating with customer to get the details of New Job Order.
- Invoice Generation
- Regular coordination and communication with customers, Internal Departments.
- Should have knowledge of shipping line process
- Should have knowledge of types of customer reports.
- Should have knowledge of Bond & LOI, EIR Copy, ENBLOCK.
- Knowledge of Operations processes between Port & CFS.

**Job Types**: Full-time, Fresher

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Day shift
- Morning shift
- Night shift
- Weekend availability

**Education**:

- Bachelor's (required)

**Experience**:

- Bond & LOI, EIR Copy, ENBLOCK: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person