Customer Service Executive

11 hours ago

Navi Mumbai Maharashtra, India Sakash Group Full time

**Job Title**: Executive - Customer Service
**Industry**: Shipping / Logistics
**Location**: Seawoods, Navi Mumbai
**CTC**: ₹20,000 - ₹25,000 per month (Based on experience and interview performance)

**Job Summary**:
**Key Responsibilities**:

- Provide end-to-end support on shipping documentation, schedules, and related services.
- Coordinate with internal departments to ensure smooth operations and timely resolution of customer queries.
- Maintain records and reports using MS Word and Excel.
- Ensure a high level of customer satisfaction by providing prompt and accurate responses.
- Follow up with clients and maintain good working relationships.

**Requirements**:

- **Minimum 2 years of experience** in a **customer service role within the shipping/logistics industry**.
- **Graduate** in any discipline (mandatory).
- Proficiency in **MS Office** (Word and Excel).
- Excellent communication skills in **English** (verbal and written).
- Ability to multitask, prioritize, and manage time effectively.
- Strong interpersonal and problem-solving skills.

**Additional Information**:

- Immediate joiners preferred.
- Working hours and detailed benefits will be discussed during the interview.

**Number
- 9082012456**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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