CRM Executive

2 days ago

Ellis Bridge Ahmedabad Gujarat, India MEDI ASSIST INSURANCE TPA PRIVATE LIMITED Full time

**CRM**

**Job description**
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.

**Non voice coordinator**
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

**Voice coordinator**
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

**Job Types**: Full-time, Permanent

Pay: ₹180000-360000 per year

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

**Experience**:

- retail account management: 1 year (required)

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

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