Customer Support Executive

3 days ago


Matunga Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

**Key Responsibilities**:

- Assist customers with product information, order processing, and troubleshooting issues.
- Maintain a thorough understanding of our products and services to provide accurate information.
- Document customer interactions and feedback in our CRM system.
- Collaborate with other departments to resolve complex issues and enhance customer satisfaction.
- Identify trends in customer inquiries and provide feedback for process improvement.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service.

**Qualifications**:

- High school diploma or equivalent; a degree in a related field is a plus.
- Previous experience in customer service or support roles preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 9920501080



  • Matunga, Mumbai, Maharashtra, India The Designer's Class Full time

    **ob Posting: Customer Support Executive (Female)** **Location**: Matunga, Mumbai **Job Type**: Full-time (Work from Office) **Days**: Monday - Saturday **Timings**: 9 AM - 6 PM **About Us** [Insert your company name] is committed to providing exceptional services and building long-term relationships with our clients. We are looking for a motivated and...


  • Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Job Summary**: **Key Responsibilities**: **Customer Support & Communication** - Provide **accurate information** about products, services, orders, or policies to ensure customers are fully informed. - Address customer concerns, complaints, and inquiries regarding product usage, account issues, delivery status, etc., ensuring a high level of satisfaction. -...


  • Matunga, Mumbai, Maharashtra, India The Designer's Class Full time

    **Job Title**: Senior Officer - Student Success **Location**: Mumbai (Matunga West) **Work Days**: Monday-Saturday (10:00 AM to 7:00 PM); Saturday (10:00 AM to 4:00 PM) **Experience Required**: 2+ years **Salary**: Based on last drawn salary and interview Role Overview Key Responsibilities - Serve as the primary point of contact for students, responding...


  • Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Key Responsibilities**: - **Customer Interaction & Support**: - Provide accurate information regarding products, services, and company policies. - Assist customers in troubleshooting issues and provide appropriate solutions. - **Complaint Resolution**: - Address customer concerns efficiently and escalate complex issues to higher management if needed. -...


  • Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    Key Responsibilities - Serve as the primary point of contact for clients, responding promptly to inquiries and providing guidance throughout their journey - Build and maintain strong relationships with clients, ensuring that they receive exceptional customer service and support throughout their engagement with the consultancy - Collaborate with other team...


  • Matunga, Mumbai, Maharashtra, India Just in time Full time

    We are looking for a customer support representative for after sale support to join our team and provide excellent service to our clients. As a customer support representative, you will be responsible for closing deals and provide excellent service to our clients. As a customer support representative, you will be responsible for: **Responsibilities** -...


  • Mumbai, India Aditi Tracking Support pvt Ltd Full time

    **Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...

  • Customer Suppot

    1 week ago


    Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Job Title**: Customer Support Executive **Location**: Matunga West, Mumbai **Salary Range**: ₹35,000 - ₹40,000 per month **Job Type**: Full-time **Gender Preference**: Female **Education Required**: Bachelor’s Degree **Experience**: 3-2 years preferred **Key Responsibilities**: - Resolve customer queries, complaints, and requests in a timely and...


  • Mumbai, Maharashtra, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Customer Support Executive (CSE) We are looking for a dedicated and customer-oriented Customer Support Executive to join our team in addressing inquiries, resolving issues, and providing exceptional support to our customers. **Key Responsibilities**: Customer Interaction: - Respond to customer queries and concerns promptly and professionally. - Provide...


  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support