Customer Service/sales Representative

2 days ago


Remote, India Arlins Apix Full time

**Job Summary**

**Responsibilities**
- Provide accurate information regarding products and services to assist customers in making informed decisions.
- Utilize data entry skills to maintain accurate customer records and update information as needed.
- Analyze customer needs and recommend appropriate solutions to enhance satisfaction and drive sales.
- Engage in upselling opportunities by promoting additional products or services that meet customer needs.
- Resolve customer complaints efficiently and effectively while maintaining a positive company image.
- Collaborate with team members to improve processes and enhance overall customer service experience.
- Stay informed about product updates, promotions, and company policies to provide accurate information to customers.

**Experience**
- Previous experience in customer service or sales is preferred but not required.
- Bilingual proficiency in English and Spanish is highly desirable.
- Strong phone etiquette with the ability to communicate clearly and effectively.
- Experience with data entry and basic computer skills is essential.
- A proactive approach to problem-solving with the ability to analyze situations quickly.
- Excellent interpersonal skills with a focus on building relationships with customers.

Join our team today and contribute to creating memorable experiences for our customers while developing your career in sales and customer service

**Job Types**: Part-time, Freelance

Pay: ₹11,000.00 per month

Expected hours: 20 per week

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: Remote



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