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Client Relationship Executive(Female)

2 weeks ago

Kolkata West Bengal, India THE CAREER LINE Full time

Building and maintaining strong, long-lasting relationships with a portfolio of clients.
- Proactively engaging with clients to understand their needs, challenges, and objectives.
- Providing appropriate solutions, recommendations, and support to address client needs and achieve their goals.
- Handling client inquiries, complaints, and escalations in a timely and professional manner.
- Collaborating with internal teams (sales, marketing, support) to ensure client success and satisfaction.
- Identifying opportunities for upselling and cross-selling products or services to existing clients.
- Maintaining accurate client records and preparing regular reports on client interactions and performance.
- Implementing strategies to enhance the client experience and foster customer loyalty.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person