Guest Relations Executive

5 days ago

Koramangala Bengaluru Karnataka, India Golden Aces Full time

**Key Responsibilities**:

- Greet and welcome guests in a warm and professional manner.
- Serve as the main point of contact for guests throughout their stay or visit.
- Respond promptly to guest inquiries, concerns, and complaints, ensuring resolution in a timely and satisfactory manner.
- Coordinate with housekeeping, food & beverage, concierge, and other departments to fulfill guest requests.
- Maintain accurate records of guest preferences and feedback to enhance future experiences.
- Monitor guest satisfaction and proactively seek feedback to improve services.
- Assist with check-ins, check-outs, and special arrangements (e.g., tours, transportation, room upgrades).
- Handle VIP guests and special events with extra attention to detail.
- Promote hotel/resort services and amenities to enhance guest experiences.
- Maintain a strong presence in the lobby or designated guest areas during peak times.

**Requirements**:

- Proven experience in customer service or hospitality roles.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle challenging situations with professionalism.
- Proficiency in reservation and hotel management systems (if applicable).
- Strong problem-solving and multitasking abilities.
- Fluent in English; additional languages are a plus.
- A welcoming and friendly attitude with a polished and professional appearance.

**Preferred Qualifications**:

- Degree or diploma in Hospitality Management or a related field.
- Previous experience in a hotel, resort, or luxury service environment.

**Work Environment**:

- Typically based in hotels, resorts, or guest service-focused venues.
- Flexible working hours, including evenings, weekends, and holidays.

**Benefits**:

- Food provided
- Provident Fund

**Experience**:

- Guest Relations: 2 years (required)

**Language**:

- English (required)

Work Location: In person

  • Guest Relations Executive

    20 hours ago

    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...

  • Guest Relation Executive

    3 days ago

    Bengaluru, Karnataka, India Fezinn hotels Full time

    . **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...

  • Guest Relations Executive

    20 hours ago

    Bengaluru, Karnataka, India Spree Hotels Full time

    The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and...

  • Guest Relation Executive

    6 days ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Front Desk Executive / Guest Relations Executive **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Enray technologies Pvt Ltd Full time

    Hiring: GRE (Guest Relation Executive) Location: Kanakapura, Bangalore Experience: Minimum 1 year (Freshers with a Bachelor’s degree may also apply) **Job Summary**: The Guest Relation Executive will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out, and exceptional service throughout their stay/visit. The role...

  • Guest Relations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...

  • Executive - Guest Relations

    6 days ago

    Bengaluru, Karnataka, India Cushman & Wakefield Full time

    **Job Title** Executive - Guest Relations **Job Description Summary** Guest Relationship, Helpdesk & Google Review Report submission INCO: “Cushman & Wakefield”

  • Guest Relation Executive

    5 days ago

    Bengaluru, Karnataka, India Srishti Software Applications Pvt. Ltd Full time

    **Guest Reception**: Warmly welcoming guests upon arrival and ensuring a smooth check-in and check-out process. - **Information Provision**: Offering detailed information about hotel services, amenities, and local attractions. - **Complaint Resolution**: Addressing and resolving guest complaints promptly and professionally. - **VIP Guest Management**:...

  • Guest Relation Executive

    1 week ago

    Varthur, Bengaluru, Karnataka, India TRU DWELLINGS PVT LTD Full time

    **Role Description** This is a full-time on-site role for a Receptionist at TRU Dwellings, located in Bengaluru. The Guest Relations Executive will be responsible for managing customer relations, providing exemplary customer service, sales, receptionist duties, and general administration. The Guest Relations Executive will ensure that all guests are greeted...

  • Guest Relation Executive

    5 days ago

    Bengaluru, Karnataka, India Olive By Embassy Full time

    **Position: Virtual Guest Relation Executive** 1.**Virtual Guest Service**: Attending Guest Check-In and Check-out Virtually from Head office for multiple Olive Properties. Also, attending Guest inquiries, requests, and complaints promptly and professionally. This may include providing information about property or services, assisting with Room booking...