Client Relationship Executive

2 weeks ago

Ranga Reddy District Telangana, India Bijliride Full time

Job description

Job Title: Business development Associate

Company Overview:
Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance.

Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being.

Position Overview:
Business Development Associate has to nurture existing client relationships, acquire new clients, and drive business growth through strong customer engagement and this role involves handling escalations, creating proof of concepts (POC), and coordinating with various stakeholders.

Roles and Responsibilities:

- Maintain and grow relationships with existing clients and to ensure retention and long-term partnerships.
- Identify and capitalize on opportunities from new clients.
- Act as the primary point of contact for key clients, addressing concerns and ensuring a seamless experience.
- Handle escalations efficiently, providing timely resolutions and maintaining client trust.
- Develop and present Proof of Concepts (POC) to demonstrate solutions that meet client needs.
- Work closely with internal teams, including sales, operations, and customer service, to streamline client

interactions.
- Analyze client feedback and market trends to improve service offerings.
- Prepare reports and presentations on account performance and business growth strategies.
- Bachelor’s degree in Business, Marketing, or a related field.
- Experience in account management, client relations, or sales, preferably in Logistics or the EV industry.
- Strong communication skills in English, Hindi and Telugu
- Basic proficiency in Microsoft Excel for data analysis and reporting.
- Problem-solving and conflict resolution skills to handle client concerns effectively.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Strong negotiation and relationship-building skills.

Company Benefits:
**Competitive salary package commensurate with experience and qualifications.**

**Opportunity to be part of a dynamic startup environment and contribute to meaningful sustainability initiatives.**

**Flexible work hours and a supportive work culture that values work-life balance.**

**Opportunities for professional growth and development through training and skill enhancement programs.**

Additional Information:
Location: Hyderabad

Experience Range: Up to 2 Year

Pay: Up to ₹300,000.00 per year

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 21/06/2025
Expected Start Date: 21/06/2025

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