
Customer Care Executive
2 days ago
Here's a concise and professional **Job Description** for a **Female Customer Care Executive** role tailored to your requirements:
**Hiring: Female Customer Care Executive**
**Location**: Sector-48 Gurgaon,Hans Capital Business Park
**Industry**: E-commerce (Voice Process)
**Communication**: Versant Level 5 or above
**Salary**: ₹20,000 - ₹30,000 CTC
**Experience**: Minimum 6 months (Voice Process preferred)
**Key Responsibilities**:
- Handle customer queries via voice calls professionally and efficiently
- Resolve issues related to orders, payments, returns, and delivery
- Ensure high customer satisfaction and timely follow-ups
- Maintain call logs and update CRM systems
**Requirements**:
- Versant 5 or above (Good spoken English)
- Minimum 6 months experience in customer service (e-commerce preferred)
- Strong communication and interpersonal skills
**Job Types**: Full-time, Permanent
Pay: ₹9,678.42 - ₹32,595.94 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 25/05/2025
Expected Start Date: 23/05/2025
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