Communication & Support Executive

2 weeks ago


Andheri Mumbai Maharashtra, India Peninsusla Redpine Hotel Full time

**Job Description: Communication & Support Executive**

**Company Name**: Peninsula Redpine Hotel
**Location**: Andheri East, Airport Road Metro Station
**Qualification Required**: B. Com Graduate
**Experience**: 0-2 years (Fresher's can apply)
**Employment Type**: Full-time

**Key Responsibilities**:

- Handle WhatsApp Broadcast communication for updates, offers, and service alerts.
- Maintain contact lists and segment audience for targeted communication.
- Manage outgoing and incoming customer calls for inquiries, feedback, and coordination.
- Maintain CRM records and logs of communication for reporting and review.
- Collaborate with internal teams for smooth customer service execution.

**Requirements**:

- Graduate in B. Com or related field.
- Strong verbal and written communication skills.
- Customer-focused attitude with good listening and interpersonal skills.
- Proficiency in MS Office (Word, Excel) and basic CRM tools (preferred).

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9699765691



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