Office Executive

3 weeks ago


Navi Mumbai, India My Research Support Full time

Company Description

My Research Support is a growing academic and research services company, supporting PhD scholars, researchers, and professionals in India and abroad. We provide guidance in research writing, publications, and academic communication.


Role Description

This is a full-time on-site role for an Office Executive (Research Support) located in Panvel, Maharashtra, India. The Office Executive will be responsible to:

  • Handle inbound and outbound calls with Indian and international clients (fluent English required).
  • Respond to client queries via email, WhatsApp Business, and other communication channels.
  • Coordinate with internal team members to share client requirements and updates.
  • Maintain records of inquiries, follow-ups, and client interactions.
  • Assist with documentation, scheduling, and general office support.
  • Ensure a professional, polite, and client-focused approach at all times.


Qualifications

  • Graduate/Post-Graduate in any stream.
  • Fluent English communication (spoken and written).
  • Strong telephone and email etiquette.
  • Basic computer knowledge (MS Word, Excel, Gmail, WhatsApp Business).
  • Ability to multitask and work in a team environment.
  • Prior experience is an advantage (but not mandatory)


Job Details

  • Location: Panvel, Navi Mumbai (Office-based role).
  • Type: Full-time (Monday to Saturday).
  • Salary: ₹15,000 – ₹30,000/month (based on skills & experience).
  • Growth: Opportunity to grow into client management and leadership roles.

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