Customer Support Executive

21 hours ago

Chennai, India INIYAS Services Pvt Ltd Full time

INIYAS Ltd is looking for a Customer Support Executive to assist our customers with technical problems when using our products and services.

Key Responsibilities:
Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Communicating with customers through various channels.

Responding promptly to customer inquiries.

Ensure customer satisfaction and provide professional customer support.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Monitor customer complaints on social media and reach out to provide assistance

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams.

Update our internal databases with information about technical issues and useful discussions with customers

Successful applicant requirements:
Excellent communication and problem-solving skills

Prior experience as a Customer Support Executive

Experience using remote support tools

Friendly, Patient, Able to Work in a Fast-Paced Environment

Ability to stay calm when customers are stressed or upset.

Multi-tasking abilities

Why INIYAS
- You can work with a young and dynamic team.
- We offer continuous training for your development
- You get to work in a multinational environment.
- Our office is expanding, meaning you have an incredible opportunity to make an impact at a time of rapid growth.
- Competitive package

Experience: 2 years' experience as a customer support executive or similar role related experience, preferably in IT

Must have very good fluency in English and should be able to handle UK customers

Industry: Information Technology & Services

**Salary**: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- UK shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current CTC?
- Expected CTC?
- Notice period, if any?

**Experience**:

- Customer support: 2 years (preferred)

**Language**:

- English (required)

  • Customer support executive

    2 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer support

    1 day ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    14 hours ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support

    3 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per year

    Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

  • Customer Support Executive

    3 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 12,366 per year

    Job FairCompany NameICCS TNEBOpening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE)We need immediate joiners onlyKotturpuram:Tamil Inbound Voice process-CM Helpline customer careICCS BPO is hiring for 50 Customer care Executives in ChennaiDay & late evening shift only (No night shift), 6 days working with 1 rotational week offHandle customer...

  • Customer Support Advisor

    2 days ago

    Chennai, India Industrial Support Services Full time

    Looking customer sales Executive / Telesales 2. Should experience in sales 3. Should have good communication skills.. Immediate Joining is preferred. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Support Executive

    3 days ago

    Chennai, Tamil Nadu, India Printrove Products Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionPrintrove Products Pvt Ltd helps artists and designers reach their audience through everyday products. As a white labelled print-on-demand drop shipping solution, Printrove supports artists, designers, and eCommerce entrepreneurs by printing, packing, and shipping customized merchandise on demand. Our services include printing and drop...

  • Customer Relationship Executive

    6 days ago

    Chennai, India Industrial Support Services Full time

    **1) Customer Relationship Manager (CRM)** **Job description** Looking for a confident, soft spoken Customer Relationship Expert ( CRE ) Planning and delivering CRM strategies across the organisation with a view to retaining existing customers and constantly servicing them. - Taking care of the customer requirements - Making sure the customer database is...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India Tikitoro Full time

    Job Title - Executive - Customer Support Years of Experience: 1 - 4 years Job Location - Guindy, Chennai Industry - Personal Care, FMCG. Company Description Tikitoro is India's first personal care brand tailored for kids (4-10 years) and teens (11-16 years). Born from a parent's journey to find safe personal care for their child, our mission is to...

  • Customer Relationship Executive

    6 days ago

    Chennai, India Industrial Support Services Full time

    **1) Customer Relationship Manager (CRM)** **Job description** Looking for a confident, soft spoken Customer Relationship Expert ( CRE ) for a B2B organisation situated in Vepery, Chennai. - Planning and delivering CRM strategies across the organisation with a view to retaining existing customers and constantly servicing them. - Taking care of the customer...