Orm Intern

4 days ago

Andheri Mumbai Maharashtra, India Social Pill Full time

**Job Title**: Online Reputation Management (ORM) Intern
**Location**: Work From Office (WFO) - Andheri West, Mumbai

**About Social Pill**

Social Pill is a dynamic digital agency that helps brands build and manage their online presence. We specialize in digital marketing, content creation, and online reputation management to ensure brands stay ahead in the digital space.

**Role & Responsibilities**:

- Monitor and manage brand mentions across social media platforms and online forums.
- Respond to customer queries, reviews, and comments in a timely and professional manner.
- Collaborate with the internal team to escalate critical issues and resolve customer concerns.
- Track and analyze ORM metrics to improve brand sentiment.
- Assist in creating reports and providing insights for brand reputation enhancement.

**Requirements**:

- Strong written and verbal communication skills.
- Proactive and detail-oriented approach to handling brand reputation.
- Familiarity with social media platforms and online review sites.
- Ability to manage multiple tasks and work in a fast-paced environment.

**Perks**:

- Hands-on experience in Online Reputation Management.
- Exposure to real-world brand communication and crisis management.
- Opportunity to work with experienced professionals in the digital marketing space.
- Letter of recommendation upon successful completion.

**Job Types**: Full-time, Internship
Contract length: 3 months

Pay: ₹4,999.00 - ₹5,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a laptop for work?
- Have you completed your education?

Work Location: In person

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