Customer Service Executive

5 days ago


Lower Parel Mumbai Maharashtra, India Beautex Industries Full time

Identifying new Opportunities
- Supporting Sales & Development department
- Escalating any complaints
- Updating Database
- Manage large amount of incoming calls
- Generate Sales Leads
- Identify and assess customer needs to satisfaction
- Handle complaints, provide appropriate solutions and alternatives within the time limits
- and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3
- weeks
- Working According to the TAT of the Call Time
- Generating Maximum Leads in a day and Reporting to Relationship Manager all the

**Skills Required**: Enthusiasm, Problem Solving Attitude, Productive Work ,

Effective Leads, Market Research, Market Trends, Social Media Management ,

Good Written and Verbal Communication, Good Typing Speed, Excellent Fluency

in Languages, Effective Soft Skills Excellent Communication on call.

Pay: ₹180,000.00 - ₹450,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 01/02/2025



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