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Guest Service Associate

2 weeks ago


Mumbai, India Svenska Design Hotel Full time

Job Description
The Guest Service Associate
- Front Office is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.
All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests’ first and last impressions of the hotel are lasting ones of genuine warmth and friendliness and of high standards.
Liaise with different departments for smooth and coordinated work.
Ensure to interact with the guests & enable the team to understand guest requirements.
To ensure that all guests of the hotel are checked in and checked out in an efficient, yet warm and friendly manner.
To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.

**Job Types**: Full-time, Fresher

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9167707006