
Customer Care Executive for Ecommerce
6 days ago
We are looking for talented customer support individuals to help with our expanding customer base..
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated departments for further investigation - Minimum 1-2 years of experience in customer service
- 12th graduation is mandatory - Excellent written and verbal communication - Ability to work with a team and must be comfortable in a high volume environment
- Immediate joiners preferred
- Prior Sales experience
**Role**:Non Tech Support - Voice / Blended**
**Industry Type**:Furniture & Furnishing**
**Department**:Customer Success**,* **Service & Operations*
**Employment Type: Full Time, Permanent**
**Role Category: Voice / Blended**
Education
**UG: Any Graduate**
Key Skills
Sales, Investigation, Customer Support Executive, Customer service, Must know Hindi & English
**Salary**: ₹13,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Thiruvallur, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
+91 8072980052
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