Sales Associate
15 hours ago
**Now Hiring: Process Associate - Voice Process (International Inbound)**
**Location**: SALT LAKE, SECTOR - 5
**Company**: Wowser Technologies PVT LTD
**Joining**: Immediate
**About Us**
At Wowser Technologies, we believe in delivering exceptional customer experiences by combining innovation, speed, and service excellence. We are expanding our team and are on the lookout for enthusiastic and driven individuals to join our voice process division.
**Designation: Process Associate - Voice Process**
**Key Responsibilities**
- Handle **inbound sales queries from USA-based customers**.
- Share accurate and detailed product information, including:
- Product features and advantages
- Quality specifications
- Shipping timelines (TAT)
- Pricing and offers
- Assist customers in understanding why our product stands out.
- Tag each sales call accurately with appropriate call wrap-up codes.
- Transfer calls to the floor supervisor for **quality checks**, as required.
- Maintain and improve **Average Handling Time (AHT)** while achieving **sales targets**, following the SOP (Standard Operating Procedures).
**What We’re Looking For**
- Excellent **verbal communication skills** in English.
- Strong interpersonal and persuasive skills.
- Prior experience in **voice process or inbound sales** is an advantage.
- Ability to multitask and work in a fast-paced environment.
- Willingness to work in **night shifts** to support US time zones.
**Perks**
- Competitive salary + performance-based incentives
- Career growth opportunities
- Friendly and dynamic work environment
- Training and upskilling sessions
**Job Types**: Full-time, Permanent
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Have you ever dialed any International Sales Campaign ? ( If Yes, Please mentioned)
**Education**:
- Bachelor's (required)
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 05/06/2025
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